Get your free copy of our exclusive guide, filled with the most valuable lessons we’ve learned about working with staff to reduce risk and improve patient satisfaction.
Our booklet will show you how to:
- Handle billing disputes
- Address patient complaints
- Avoid medication errors
- Handle missed appointments, especially for high-risk patients
Avoiding Lawsuits: The Role Your Staff Can Play is drawn from nearly 40 years of experience we have in supporting independent physicians with medical professional liability protection, onsite risk management services, and staff training courses.
The Cooperative of American Physicians, Inc. was established in 1975 by a group of California physicians to manage the escalating cost of medical professional liability coverage. Two years later, CAP formed the Mutual Protection Trust (MPT), which has earned an A+ (Superior) rating from A.M. Best since 2006. CAP now supports nearly 12,000 of California’s finest physicians through offices in Los Angeles, San Diego, Orange County, Sacramento, and Palo Alto. ©2015